Sales engagement integration

Send AI personalized videos in Gong Engage flows

Gong Engage doesn't connect to Sendspark directly, so a Sendspark automated workflow saves each prospect's video email snippet to a field in your CRM, and you insert that field into your Gong Engage flow emails. Sendspark is an AI personalized video platform for B2B sales and marketing teams. It works with Salesforce, HubSpot, Zoho, HighLevel and Close, as long as the CRM is synced with Gong.

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Sendspark and Gong Engage at a glance

Integration type
Automated workflow plus CRM field (snippet)
How data moves
Sendspark writes the Email Embed HTML for each new video into a CRM field; Gong reads that field from your CRM and you insert it into flow emails. Views stay in Sendspark.
Plan
Automated Workflows: Growth and above.
What you need
A CRM synced with Gong (Salesforce, HubSpot, Zoho, HighLevel or Close), a custom field to hold the snippet, and a Dynamic Video campaign.
On Gong Engage's side
About Gong Engage
The problem today

Your flows reach the right accounts with the same email everyone else sends

Flows are good at timing and terrible at sounding personal. Adding a video per prospect by hand breaks the automation you set up flows for.

How it works

How to use Sendspark with Gong Engage

  1. 1

    Build the Dynamic Video campaign

    Create the campaign and leave placeholders where the viewer's first name or other fields go.

  2. 2

    Trigger on each new video

    Start an automated workflow with the Sendspark New Video Generated trigger. All Campaigns fires once per new video across your workspace.

    Workflow step 1 card: Sendspark New Video Generated, All Campaigns, with a Sendspark connection selected
  3. 3

    Find the contact, then update it

    Add your CRM's Find Contact step, then an update step. Without the lookup there's no record to write to.

  4. 4

    Map Email Embed HTML to a CRM field

    In the update step, map Sendspark's Email Embed HTML output into your custom field, such as spark_video_1.

    CRM field spark_video_1 mapped to the New Video Generated, All Campaigns: Email Embed HTML output
  5. 5

    Insert the field in your flow email

    In the Gong Engage flow step, insert the CRM field where the video goes. Contacts added to the flow see their own video in the email.

Workflows

What teams do with Sendspark and Gong Engage

Different flows carry different videos at the same time

Instead of All Campaigns, trigger from one Dynamic Video campaign and map it to its own CRM field. Each flow then inserts the field for the campaign it's built around.

Read the guide
Personalization

What Gong Engage data personalizes each video

  • The snippet is Sendspark's Email Embed HTML: a video thumbnail that links to the prospect's landing page.
  • AI variables come from the Dynamic Video campaign; Gong's own fields, like First Name, still work in the email text.
  • One CRM field holds one video at a time; use a field per campaign if you need several.
Analytics

Where you see who watched from Gong Engage

Views, watch time, CTA clicks and likes are tracked in Sendspark. Nothing is reported back into Gong.

Explore Video Analytics

Sendspark and Gong Engage: frequently asked questions

Does Sendspark integrate with Gong Engage?

Not directly. A Sendspark automated workflow saves the video snippet to a CRM field, and Gong Engage reads it because your CRM is synced with Gong.

Which CRMs work for this?

Salesforce, HubSpot, Zoho, HighLevel and Close. The CRM must be synced with Gong so the field shows up in Gong Engage.

Why is the CRM field empty?

Usually the workflow has no Find Contact step between the Sendspark trigger and the update, so there's no record to write the snippet to.

Updated

Make your next outreach personal.

Record one video and let Sendspark do the rest.